Terms and Conditions - TM Engineering Ltd.
Last Updated: December 16, 2025
Welcome to the website of TM Engineering Ltd. (“TM Engineering”, “we”, “us”, or “our”). By accessing or using this website, purchasing products, or interacting with our services, you agree to these Terms & Conditions (“Terms”). If you do not agree to these Terms, you must discontinue use of our website and services.
These Terms apply to all users of the website, including visitors, customers, distributors, and any party accessing content or services provided by TM Engineering.
1. Use of the Website
You agree to use this website only for lawful purposes and in accordance with these Terms. You must not:
- Attempt to gain unauthorized access to the website or its systems
- Upload or transmit malicious code, viruses, or harmful content
- Use automated tools to scrape, extract, or harvest content without permission
- Engage in actions that disrupt or impair website functionality
- TM Engineering may suspend or restrict access to the website at any time for maintenance, security, or operational reasons.
2. Intellectual Property
All content on this website—including text, logos, images, product descriptions, diagrams, downloads, brochures, and technical documentation—is the property of TM Engineering or its licensors.You may not:
- Reproduce, copy, distribute, or modify website content
- Use TM Engineering trademarks without written permission
- Claim ownership over any proprietary material
Limited permission is granted to print or download materials for personal or internal business use only.
3. Product Information & Availability
TM Engineering makes reasonable efforts to ensure product information is accurate. However:
- Specifications, features, and availability may change without prior notice
- Images are for illustrative purposes and may not reflect exact product details
TM Engineering is not liable for typographical or informational errors
All product sales are subject to TM Engineering’s established commercial terms, quotations, and order confirmations.
4. Pricing and Payment
Prices are provided in quotations or published materials and may be updated without notice.
Unless otherwise stated:
- Payment terms must be agreed in writing
- Late payments may incur interest charges as permitted by law
TM Engineering reserves the right to refuse or cancel orders if fraud, error, or improper payment is suspected.
5. Quotes and Orders
Quotes issued by TM Engineering:
- - They are valid only for the period specified
- - Are subject to approval and verification
- - May include special terms for customization, freight, or export
An order is not binding until formally accepted by TM Engineering.
6. Shipping & Delivery
Delivery timelines are estimates only. Delays may occur due to:- Carrier schedules
- Global supply-chain conditions
- Component availability
- Custom manufacturing requirements
TM Engineering is not responsible for delays outside its control. Risk of loss transfers to the buyer at the time specified in the purchase agreement or applicable Incoterms.
7. Returns, Repairs & Warranty
TM Engineering products may include warranties described in product literature, manuals, or quotations. Unless otherwise stated:
7.1 Warranty Coverage
Warranties generally cover manufacturing defects, but do not cover damage resulting from:
- Improper installation
- Misuse or abuse
- Modifications by unauthorized parties
- Normal wear and tear
7.2 Warranty Claims
Customers must notify TM Engineering of warranty claims within the warranty period and follow the provided return instructions. TM Engineering may, at its discretion:
- Repair the defective product
- Replace the product
- Issue a partial credit
- Determine that the product is not covered under warranty
7.3 Returns
Returns require prior authorization and may be subject to restocking fees.
8. Limitation of Liability
To the maximum extent permitted by law:
- - TM Engineering is not liable for indirect, incidental, consequential, or special damages, including loss of data, lost profits, downtime, or business interruption.
- TM Engineering’s total liability is limited to the amount paid for the product or service giving rise to the claim.
This limitation does not apply where prohibited by applicable law.
9. User-Provided Information
Any information you provide to TM Engineering—through forms, emails, inquiries, or account registration—must be accurate and complete.You agree not to submit:
- Misleading or false information
- Confidential or proprietary third-party data without permission
- Harmful content such as malware or unauthorized code
Personal information is handled according to our Privacy Policy.
10. Third-Party Links
- Our website may contain links to third-party websites for convenience. TM Engineering is not responsible for:
- The content, security, or accuracy of third-party sites
- The privacy practices of external websites
- Any damages resulting from interactions with third-party services
Access to third-party sites is at your own risk.
11. Compliance with Export Controls
TM Engineering products may be subject to:
- Canadian export control laws
- U.S. export administration regulations
- Import restrictions or certifications in the destination country
You agree not to export or re-export products in violation of applicable laws.
12. Indemnification
- You agree to indemnify and hold TM Engineering harmless from any claims, losses, liabilities, or expenses arising from:
- Your misuse of the products or the website
- Your violation of these Terms
- Your infringement of third-party rights
13. Privacy Policy Integration
Use of our website is also governed by our Privacy Policy, which outlines:- Personal information collection
- Cookies
- International data transfers
- Rights under PIPEDA, GDPR, CCPA, and Australian privacy law
By using the website, you acknowledge and agree to the Privacy Policy.
14. Changes to These Terms
TM Engineering may update these Terms at any time. Changes will be effective when posted on this website.
Your continued use of the website constitutes acceptance of the updated Terms.
15. Governing Law
These Terms are governed by the laws of the Province of British Columbia and applicable Canadian federal laws, without regard to conflict-of-law principles.
International customers may be subject to jurisdiction-specific consumer protection rights.
18. Contact Information
If you have questions, concerns, or privacy-related requests, contact:
TM Engineering Ltd.
8560 Baxter Pl,
Burnaby, BC V5A 4T2
Email: info@tm-engineering.com
Phone: 604-421-5500